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Strategic Planning

In-depth

Cigna's Evernorth Care Group laying off 261 in Arizona

Cigna's Evernorth Care Group laying off 261 in Arizona

The strategic plan is to focus on integrated primary care by winding down specialty services in some…

Walgreens expands specialty pharmacy and investment in gene therapy

Walgreens expands specialty pharmacy and investment in gene therapy

The plan includes a Gene and Cell Services Pharmacy and Innovation Center, and four central…

Whitepapers

Developing and Implementing a Patient Engagement Strategy

Developing and Implementing a Patient Engagement Strategy

Today's complex healthcare ecosystem requires a personalized experience in order to help patients…

UnitedHealthcare: A Customer Story

UnitedHealthcare: A Customer Story

It is a complicated time for the healthcare industry. The vast number of players competing for space leaves consumers in a…

News

Healthcare organizations ask HHS to delay quality measure reporting for ACOs

Healthcare organizations ask HHS to delay quality measure reporting for ACOs

The American Hospital Association and American Medical Association are among the 11 organizations signing the letter.

Ending racism in healthcare often begins with medical education - and is the target of a new national project

Ending racism in healthcare often begins with medical education - and is the target of a new national project

Inequities can be found in every facet of the industry, but targeting medical students and residents can help stem the tide.

Whitepapers

Clinical Quality Measures 101

Although quality-reporting programs such as meaningful use provide incentives to help providers implement and use electronic health records (EHRs) to collect and report on clinical data, practices often need help deciding what data to collect, which measures to…

Gaining Actionable Insight into Financial Systems and Areas Impacting the Revenue Cycle

Hospital systems across the country are looking to streamline their billing and collection processes to become more efficient and better compete in their markets. The challenge many face is how to turn the data that's already flowing through financial systems into…

Credible, Defensible Estimates

In healthcare, every interaction with the patient matters. Especially in today's environment of continuous improvement, efforts have been concentrated on coordination among providers, the patient care experience and quality outcomes - all laudable goals.